Please note that once your package leaves our warehouse, we do not have any control over it. You should contact the shipping carrier for tracking information.
If your order is processed, you will receive a shipping confirmation email and a tracking number within 48 hours (weekend excluded).
If you still do not receive the tracking information after 48 hours, please open a support ticket HERE.
Sometimes, if we are flooded with a huge amount of orders, you might experience a delay in shipping.
We are still a small business with limited manpower. Even we pack 12 hours a day, we still cannot get some of the orders out the same day. Please allow extra time for your order to be shipped.
We apologize for any inconvenience.